The results are in!
Our care team of over 70 carers provide care support and home care visits to clients living in five independent living schemes across Central Bedfordshire, with two more openings soon. Ensuring their safety, dignity and happiness is our number one priority and we work hard to ensure we receive regular feedback from clients and their families.
We are thrilled with our latest satisfaction survey results and thank our care teams for their continued hard work. We take all feedback very seriously and strive to learn from it and improve our services for our clients and their families, helping our residents to live independently at home while giving their families and loved ones peace of mind.
Here’s a quick video are some of the results, with stats below.
Here's a snapshot
100% of clients said they felt their carer treated them with dignity and respect
100% of clients said that their carer make them feel safe while they provide care
98% of clients were happy with the standard of care they received
100% of clients find Care is Central carers warm and friendly
98% of clients feel their carers listen to them carefully
100% felt their carers treated them as individuals
100% of clients were satisfied by the way the carers allow them their privacy
100% of clients were satisfied with the dignity given to them by their carers.