We are Care is Central
Putting our client’s care needs first and foremost
Here at Care is Central, we believe everyone has the right to live a fulfilling life for as long as possible. Our care team of over 70 carers provide support for individuals in independent living schemes and private homes throughout Central Bedfordshire, offering the highest level of care based on genuine kindness and empathy.
We want to do care differently, not just for our clients and their families who deserve the highest level of compassionate care support, but also for our all-important carers who work so hard in such a vital role. Our vision is is to change of the world of care for the better - one client, one carer and one interaction at the time. Our objectives are two-fold:
Championing our Carers
Our C.A.R.E Values
We only employ the most passionate of people, not necessarily the most experienced. Carers that believe in making a difference in the lives of the people they care for. We live our values every day and ensure they are underline the way we work and behave with our clients and colleagues. We believe in being:
We act with empathy and kindness, putting ourselves in other people's shoes to ensure the highest quality of care and understanding.
We aspire to be a force of good for our clients, colleagues and communities, helping them to achieve their goals and life the life they want.
We choose to infuse every action with honesty, fairness, and respect and treat others as we would wish to be treated.
We empower and support people with every helping hand – lifting up and improving the lives of our clients and our care teams.
What makes us different?
Founded by Central Bedfordshire Council, Care is Central is a private company set up to offer care services in a new and agile way. We promise to offer consistent, high-quality, personalised care solutions, accessible to all.
We take our quality of care very seriously. We are regulated by the Care Quality Commission and all our carers must complete a series of checks including a DBS background check and receive full training and mentoring. We continually review our standards and ensure that the whole team adhere to our care procedures and policies as well as embody our values. This way we can support your care needs, however complex or simple with compassion, respect and dignity.
We have a people -centred care approach
We are focused on positive outcomes
We treat our clients as we would treat our own family
We champion the careers of good carers in the region
Meet our senior management team
"I believe in celebrating our clients through providing great care" Click to find out more
Chief Operating Officer
James is our head of quality and compliance. Click to find out more.
Head of Quality and Compliance
Find out what our clients and carers say.
"Our carers are a godsend – they help me as well as care for my husband. They are like family. They pick up on everything and try to make life fun."
Maureen - family member at All Saints View
Our carers go that extra mile for my father and, as he is deaf and poor of sight, that makes such a difference. Good care is vital for him at 93 years and we are grateful for the service the carers give him.
It's great for us to know mum is being taken care of when we can't be around. The carers are reliable and act with such kindness, I know my mum enjoys their company as much as their care support.
Family member of client
I can honestly say I love working for Care is Central. Care does have its challenges but they all seem so minor when you get to see people's happiness every day. As long as I can make my residents laugh, smile and meet their needs, what else could I ask for?
I love my job as I know that at the end of the day I have made a difference in someone's life. It's challenging but the rewards outweigh the hard work.
As a new company, Care is Central is a joy to work with. Everyone is so enthusiastic and what shines through is their commitment to the clients and residents they look after. Its great to be a part of a team like that, plus I have some great clients too!
Knowing each day I am helping clients to keep doing the things that make them happy whilst giving peace of mind to their families is an amazing feeling.
It's lovely to know that Katie will be here to help me every day. She is a godsend in so many ways and I don't know what I'd do without her helping me get out and about and around the house.