We are Care is Central

Carer with older man

Putting our client’s care needs first and foremost

Here at Care is Central, we believe everyone has the right to live a fulfilling life for as long as possible.  Our care team of over 70 carers provide support for individuals in independent living schemes and private homes throughout Central Bedfordshire, offering the highest level of care based on genuine kindness and empathy.

Our Vision

We want to do care differently, not just for our clients and their families who deserve the highest level of compassionate care support, but also for our all-important carers who work so hard in such a vital role. Our vision is is to change of the world of care for the better - one client, one carer and one interaction at the time. Our objectives are two-fold:


Enriching Lives

We strive to provide the very best possible care to the people of Central Bedfordshire, enriching people’s lives and supporting choice and independence in a safe and compassionate way. Our flexible innovative approach ensures that our customers are central to everything we do, with their wishes and needs put first and foremost.

Championing our Carers

We also strive to ensure that our care teams are supported, recognised and rewarded for the exceptional job they do and the positive impact they make to people’s lives.

Our C.A.R.E Values

We only employ the most passionate of people, not necessarily the most experienced. Carers that believe in making a difference in the lives of the people they care for. We live our values every day and ensure they are underline the way we work and behave with our clients and colleagues. We believe in being:


We act with empathy and kindness, putting ourselves in other people's shoes to ensure the highest quality of care and understanding.


We aspire to be a force of good for our clients, colleagues and communities, helping them to achieve their goals and life the life they want.


We choose to infuse every action with honesty, fairness, and respect and treat others as we would wish to be treated.


We empower and support people with every helping hand – lifting up and improving the lives of our clients and our care teams.

What makes us different?

Founded by Central Bedfordshire Council, Care is Central is a private company set up to offer care services in a new and agile way. We promise to offer consistent, high-quality, personalised care solutions, accessible to all.

We take our quality of care very seriously. We are regulated by the Care Quality Commission and all our carers must complete a series of checks including a DBS background check and receive full training and mentoring. We continually review our standards and ensure that the whole team adhere to our care procedures and policies as well as embody our values.  This way we can support your care needs, however complex or simple with compassion, respect and dignity.

We have a people -centred care approach

We are focused on positive outcomes

We treat our clients as we would treat our own family

We champion the careers of good carers in the region

Meet our senior management team

Find out what our clients and carers say.


"Our carers are a godsend – they help me as well as care for my husband. They are like family. They pick up on everything and try to make life fun."

Maureen - family member at All Saints View


Our carers go that extra mile for my father and, as he is deaf and poor of sight, that makes such a difference. Good care is vital for him at 93 years and we are grateful for the service the carers give him.

Client's daughter


It's great for us to know mum is being taken care of when we can't be around. The carers are reliable and act with such kindness, I know my mum enjoys their company as much as their care support.

Family member of client


I can honestly say I love working for Care is Central. Care does have its challenges but they all seem so minor when you get to see people's happiness every day. As long as I can make my residents laugh, smile and meet their needs, what else could I ask for?

Cic Carer


I love my job as I know that at the end of the day I have made a difference in someone's life. It's challenging but the rewards outweigh the hard work.

CiC Carer


As a new company, Care is Central is a joy to work with. Everyone is so enthusiastic and what shines through is their commitment to the clients and residents they look after. Its great to be a part of a team like that, plus I have some great clients too!

CiC Carer


Knowing each day I am helping clients to keep doing the things that make them happy whilst giving peace of mind to their families is an amazing feeling.

CiC Carer


It's lovely to know that Katie will be here to help me every day. She is a godsend in so many ways and I don't know what I'd do without her helping me get out and about and around the house.

CiC client

Want to find out more?

Request a call

Call us now for a friendly chat

Request a call
Our Services

Learn more about our care services

Find out here
Advice Hub

Care articles and advice

Read more

Our partners